Book With Confidence, our promise to you
At tripAbrood, we understand that families need to have as much flexibility as possible when booking travel arrangements, especially during these uncertain times.
We want you to ‘Book with Confidence’ and we are delighted to confirm that tripAbrood will only work with accommodation providers that have flexible cancellation/refund policies in place.
Our promise doesn't just stop here. Below is our full 'Book With Confidence' promise, designed to give you peace of mind when booking your next family holiday with us.
Keen to learn more? Here's our Book With Confidence promise explained in more detail:
1. Refundable rooms only
We only offer refundable rooms (up to the date of cancellation). The cancellation dates will always be provided to you before you confirm your booking so that you can always ensure you have the ability to cancel your arrangements if needed. Full information will be listed on the description of your chosen accommodation (subject to availability and the accommodation provider’s terms).
2. No credit notes
No credit notes, just straight refunds, whatever the reason (as long as you cancel up to the date of cancellation, see T&Cs here for more details)
3. No cancellation or amendment fees
Need to cancel your holiday accommodation booking with us, or want to amend your dates? As long as it's on or before the cancellation date, we'll do this free of charge. Simply cancel your booking on the My Bookings page, or for date amendments speak to one of the team via the Intercom chat icon.
4. Live Chat
With tripAbrood, you have the best of both worlds. The power of our digital assistant Skye who matches you in seconds to the perfect holiday accommodation for your family. And a whole team of family travel aficionados to support you as you discover more about the properties you've been matched to and throughout your experience pre and post booking. Simply click on the intercom chat icon to speak to any of the team, they'd be happy to help.
Want to get going? We're so glad! Click below to return to the homepage and continue your journey with tripAbrood.